Spotify says it's best to select "Remove Access" on all of them to ensure your account's security. This can take up to an hour to take effect everywhere, Spotify says.Ĭheck third-party connections: On your account page, go to the "Apps" option to see what's connected to your account. Sign out everywhere: Log in to your account page and select the "Sign Out Everywhere" option.
They should also check the security of their Facebook account. Users should also be sure to also change the password for any service associated with your account, such as your email address, Facebook or Apple. Reset your password: Open your reset link in a private/incognito window, and choose a strong password you haven't used before. Users whose page has been hacked but who still have access to their account, are advised to take the following steps, as outlined by Spotify. Those Who Still Have Access to Their Account Users should be sure the screenshot doesn't show the full credit card number, expiration date or three-digit code, Spotify says.
The platform advises: "Prepare a screenshot of your Spotify receipt or bank statement - we may need it for security." Spotify can also help secure and restore anything lost on your account via the same contact form. Users will need to select "Logging in" and then the "Someone's taken over my account" option. Users whose page has been hacked and who can no longer access their account should contact Spotify via the platform's contact form here. Emails about logins you don't recognize.Another Facebook connecting to your account.
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